Support & Contact
Questions, problems, or anything about your account or your photos — reach us at the addresses below and a person will get back to you.
Contact us
Trip2Art is run by TheBloomsbridge LLC, a Florida limited liability company. It is the company responsible for your personal information under data-protection law.
Trip2Art · support@trip2art.com · privacy@trip2art.com
Child-safety concerns: childsafety@trip2art.com
When you will hear back
We aim to answer every message within 3 working days, and to have anything about a child's safety read the same day. If a week goes by and you have heard nothing, please write again — it means your message did not reach us, not that we chose to ignore it.
Reports of an accessibility barrier have their own commitment: see the accessibility statement.
If a payment went wrong
Write to support@trip2art.com — the same address, and a person reads it. Tell us the email address on your account and roughly when you paid. A person reads every one of these and answers as soon as they can, usually within a few working days.
If you bought inside the Android app, Google took the payment and Google handles the refund. Our refund policy gives both routes, what happens when a book does not come out, and the time you have to change your mind: 14 days in the European Economic Area and the United Kingdom, and seven business days in Azerbaijan.
To delete your account without signing in, use the account-deletion request page.
Rendered from the Trip2Art privacy-policy source document, the same text the app and the store listings are generated from.